Second Life Business Contract Obligations

Some of you might have seen what Brandy posted on her blog the yesterday. She spoke of generalities of doing business in Second Life and cited a very good example, that about contractual obligations between artists and venues who hire them.

http://brandymaltas.blogspot.com/2012/02/bad-business-practices-in-second-life.html

I wanted to elaborate a bit more on what she wrote. When I am contracted to perform in Second Life, I take on the responsibility of more than just playing for an hour and leaving. Oh no... there is MUCH more to it than that and it is with respect to other performers and managers that I offer this.

Before anything, there is the marketing side that is addressed for all events and shows.

A big reason that I still have solid ground under my shoes after over 5 years of performing in SL is that when I am hired to play a show, all venues know that they are getting quite a bit  more than the show itself. What I mean is that between Brandy and myself, we take on and accept the role of "Marketing" the event, promoting it and publicizing it as best as we can. We make use of Second Life group notices, Facebook Groups, Twitter and also on Second Friends where there is now a thriving community from many SL industries with over 2000 SL residents as members. We also create "Events" on Facebook and Second Friends and invite our friends.

After all is said and done and utilizing all avenues, we promote to well over 350,000 pairs of eyes for every event. When a venue approaches us inquiring about me performing for them, we might hear from some that it's out of their budget, and at first glance, the venue is probably assuming that all they are getting is my performance. (Truth be told, I can't say I blame them as they have probably been conditioned to expect nothing more than the performance. They may have dealt primarily with SL performers which may not provide the marketing and promotions that we offer.) At that point, we will remind them that besides the show, they are also getting their brand out in front of all those 350,000 eyes, and that Brandy and I are working hours before the events to promote THEM, their venue, their sim, their content... their event… whatever it may be. Attendance may vary from day to day, hour to hour, and is never a certainty. It's just not in anyone's control as to how SL will be behaving, if the venue is having tech issues and so on. What IS in our control is spreading the word about the venue and event and THAT is the contractual obligation we accept for each and every event I play.

Getting back to Brandy's post, a venue hires me to perform but it is clear that they are also relying on our promotions. Of course the venues themselves need to be doing everything they can to promote the event and the artists they hire. Without that it looks completely one sided as if the venue has zero interest in promoting themselves and THAT comes down to the point. It's a matter of professionalism and understanding that YOUR venue is your BUSINESS! PERIOD! If you don't understand the basics of running a business, well guess what will likely happen to your venue very quickly.

Both Brandy and I are ALL for helping venues as much as we can, and those who have worked with us on our various projects can attest to that fact. The venues and businesses in Second Life that we have contracted, or been contracted by, all understand from the get go exactly what it is they will be receiving. We in turn also make sure we understand the terms of the contracts and expect the Contractor to live up to their end.

The fact that so many people have viewed and commented in support of Brandy's Blog post reassures me that Second Life residents agree that there is still a lot of room for improvement when it comes to contractual obligations.

I would like to respectfully suggest to ALL who do any form of business in Second Life to simply remember "Business Ethics". Without proper ethics in business, we will ultimately revert back to trading stones for rabbits.

We consider ourselves business professionals and that being said, would like to offer any guidance and help that we can. Brandy and I own The Tracer | Birman Agency, a full service marketing and PR firm offering professional business services including Website Design, Graphic Design, Other Digital Design, Social Media, Marketing, Social Marketing, Brand Creation, Event Planning, Brand Introduction, Logo Design, Corporate Identity. More specific services geared towards Second Life include, Social Integration, Custom Second Life Builds, Event Planning, Marketing, Product Design and Sim Layout/Design.

As always, Brandy and I are happy to help if you have any questions, just shoot us a note card or email info@tracerbirman.com.

Marketing your Second Life: For SL Businesses, Musicians and Managers.

Any business, big or small, regardless of location, target demographic or any other criteria, is IN business. Being in business simply translates to the fact that you have a product and/or service that you are offering for sale or some other form of trade.

In order to find those who are interested in your products or services, a business needs to publicize or do the necessary "marketing" to advertise what it is they are offering.

For Second Life businesses, the same facts hold true.

All businesses in SL, regardless of industry are similarly IN business. They are seeking to sell a product or service in exchange for money or other forms of trade merchandise.

Musicians in both real life and Second Life also have to run their business. They are in the business of providing both product and service. The service being their performances and their product may vary from CD's, clothing or other branded "stuff" and so on.

As a business owner for many years and as a Second Life performer, I understand that it can be a tricky undertaking for performers to get the word out about their offerings. Within SL, we are limited to Group Notices that can only house note cards, textures, or links. This was the underlying reason I created Second Friends. Personally, I wasn't satisfied with not being able to have proper marketing for my businesses in SL.

After creating Second Friends, I decided that it would be a great tool to help others in various businesses and industries within Second Life. I contacted musician friends first and then realized that other industries could also benefit from the great free marketing tools Second Friends offers.

Join Free with your Facebook, Twitter, Google or Yahoo ID!
http://www.second-friends.com

Today we have blown passed the 2000 member mark. I wanted to take a few minutes to share this blog in case you might have missed the  marketing I've been sending to as many SL'ers as I can reach.

One of the most important things you can do for your business is get your brand in front of as many people as possible. Branding. It goes hand in hand with just about every single marketing campaign I've been a part of.

I think one of the most important features you will find on Second Friends is the ability to create your own "Group". This it not limited to musicians, just to be clear. Any business or industry can utilize and benefit from creating a SF Group.

When creating a SF Group, you are creating a mini website of sorts. I own a website/graphic design firm as one of my real life businesses so I'm very clear when I label it this way. What I mean to say is, when considering what a website is, basically it is a blank canvas that you can "decorate" however you like, but more importantly, with components that will express your vision for YOUR business.

Join Free at: http://www.second-friends.com

A SF Group is VERY similar in this regard as it too can house just about anything a website can. This reflects back to the limitations I mentioned above about Second Life Group notices. On your SF Group, you can post links, photos, text, Javascripts, etc. and yes, even video. If you use your SF Group right, it can be quite powerful. Contrarily, SL notices cannot do much more than include text, links and images (or other notecard containing the same limitations).

I'd like to invite all Second Life businesses, regardless of industry, to create your own SF Group. After you have, you are welcome to contact me and I will create a Second Friends banner that you can rez out at your SL business, shows, events, etc. whereby people can click on it and will direct them to your SF Group page.

For example, in the fashion business, there are many places to advertise among the fashion mags, blogs and so on. Second Friends is not a fashion magazine. It is comprised of many different people from many different industries. My point is, why advertise your dresses on a medium where many other designers are also advertising their dresses. What I mean is, why CREATE your own competition?!?!?!

Create a group on Second Friends. If you are serious minded, and although space is limited, you can contact me about placing a specialized Ad on Second Friends. I don't use the word "limited" lightly. I will not have Second Friends become over saturated with ads so yes, space is limited and more will likely not be added. I will gladly extend this invitation to performers as well and for that matter, any business in SL seeking to break free from the mundane that has become the norm.

Second Life business and artists can also create Events that show up right on the Second Friends Home Page. With 20,000+ page views per month and growing, many SL'ers are turning to Second Friends to get more detail about upcoming Events. Whether you are having a fashion show, new venue launch or a live performance or DJ event, SF Events are the place to list  them. Events can also include many web features like video, pictures, links, etc... once again, much more than SL notices or SL Event listings can offer you.

For now, Second Friends remains 100% free (other than paid Advertising) I created it and this is how it is!

I truly care about my SL friends and family and hope you'll take advantage of what could be a really helpful tool for you and your Second Life business endeavors.

Join Free at: http://www.second-friends.com

The Business Side of Second Life Music - Learning from someone who knows!

Most of you probably know that Kalli / Brandy and I are business partners on a number of endeavors. The way that all started was back in August of 2010, I had decided that I couldn't continue doing all the management, bookings, graphics, promotions, PR, etc that I had been for 3.5 years. My time was becoming more limited and I decided to find someone qualified to help me.


I had met Brandy when she was managing another artist. She had the experience of managing other well known Second Life performers and I remembered seeing her notices which were well written and concise. 


She agreed to come on as manager and more than a year and a half later, we are business partners and best friends.


I'm going to tell you something. The reason it worked is not because she's an awesome person, which she truly is, but initially, before the friendship, I knew right away that this was a woman who has her head on straight and knows SL marketing and PR and how to work with different sorts of people. Sure we became very close soon after that but from the start, I wasn't looking to find a best friend. I was looking for a manager who had the utmost regard for their work and knew how to get things done.free, free, music, marketing, marketing, marketing, marketing, marketing, marketing, marketing, marketing, marketing, marketing, marketing, marketing, marketing, marketing, marketing, blog, free, free, free, music, pr, baby, son, kid, child, love, seo,blog,free,free,free,free,free, live music, make money, money, free money, gift, gifts, seth regan, mankind tracer, secondlife, second life, sl, facebook, twitter, social, alexa rank

As I said, I had been handling every facet of my SL music career on my own for a long time. I like to think that I had built something and wasn't about to put that into just anyone's hands. I sure lucked out!


I'm telling you all of this because Brandy and I have been talking about her idea to offer some workshops for venue owners and for musician managers and I want, here and now, to offer my sincerest recommendation that if you fall into one of those categories, attend her workshops... go learn from the best in the business. I can just about guarantee that you will learn something and if nothing else, you will get confirmation from a true professional that what you've been doing it right.


We do work together and speak a several times every day and when she comes up with a great idea like this, I am the first one to help spread the word. Sharing of knowledge is a true gift. Personally I have spent thousands of dollars in the past to attend workshops that I felt would be for the advancement of my businesses and if I was a new or struggling SL venue owner or musician manager who wasn't exactly clear on the business side of it, I would probably spend a ton of money to learn what I need to know, but I would only spend it on someone I KNEW was a professional and could add to my knowledge. Brandy is such a person. I don't know exactly what she's going to charge but whatever it is, it's probably too little. You can contact her in SL as Kalli Birman or by email at brandy@tracerbirman.com


You can learn more about the workshops here: Brandy's Blog


GO TO THE WORKSHOPS!

You can help!

Are you a business professional in Second Life?


We're all seeing the troubles that many SL businesses are facing. The economy, as many say is improving, is still pretty much in the shitter!


So I'd like to pose it to the business owners in Second Life, whatever industry you are in. Simply answer the following:


What ONE piece of advice would you offer to new or existing businesses trying to stay afloat and succeed in a very saturated market?


(Please post your answer as a comment and feel free to post your business name and SLurl if you like.)

The Business Side of Second Life Music - Promotions

When it comes to my own live events in Second Life, I would say that about an hour in total is spent promoting each one of my regular shows in Second Life. Of course the bigger the event, the earlier promotions need to be started and the more time is spent on marketing and PR. The combined time Brandy / Kalli Birman and I spend on marketing goes into Facebook, Twitter, MySpace, Second Friends, Second Life event listings, Second Life notices, creation of a promo poster for the venue to set out, etc.


Contrarily, I would offer that only about half of the venues that hold live music shows or events of other sorts actually do any more promotions than sending a few SL notices and maybe a blog post. This is what I want to post about on this section of "The Business Side of Second Life Music" series.


I will post about my own personal experience and how I do things. Venue owners who are interested in booking me for a live show are given a constantly updated notecard, either from Brandy or myself, complete with bio information, links to my websites, blog, YouTube and other places they can check me out. I used to do this exact same thing with Real Life venues but we called it a Media Kit and Demo. It included a CD and a typed up bio about me or the band I was in, offering information about each of the members, accomplishments, accolades, some of the more well known places we were able to "brag" about having played there, etc. All of my real life material is still presented to SL venues, only it is in digital form... in Second Life form... but it's all still there. The point is that we are showing these venues that we have something to promote for them, including their own business.free, free, music, marketing, blog, free, free, free, music, pr, baby, son, kid, child, love, seo,blog,free,free,free,free,free, live music, make money, money, free money, gift, gifts, seth regan, mankind tracer, secondlife, second life, sl, facebook, twitter, social, alexa rank

One other thing that we mention in speaking with venues is a very important part of the entire equation. As I see it, coming from owning businesses pretty much my entire adult life, a venue wants to have their name, brand, etc. in front of as many people as they can. Budweiser wants that too. Apple. Microsoft. And especially the small startup. I would place SL venues in this category. They are a small business trying to compete in the world of other businesses, with our world of course being, Second Life. When we promote, we probably reach 350,000 pairs of yes for each vent we do and probably about half a million on larger events.


Why then is it that a venue relies solely on the artists to promote the event? This isn't true for all venues as I've stated earlier, but in my own experience a good number of venues don't understand that they are in business and for that matter, don't really understand business. A venue should have a professional logo. A venue should have a website... a fully functioning business website. A venue should WANT to post in as many places as they can get their hands on. Why? It will drive traffic to their location. Isn't that what they are after?


If you own a venue in Second Life, then you have gone into business ownership. If you've never owned a business before opening your SL venue, let me suggest doing a bit of research on running a real life business. Predominantly, the marketing aspect. You've invested money and obviously, you'd like a return. Some might say they do it just "for the love of it" and they're happy to pay the bill out of their own pockets to keep the venue running. To these people I say hat's off and thank you. To the others, the vast majority, I would go on the assumption that they are in business to hopefully earn a few $L from the business. All the time, I see artists posting their shows all over Facebook mentioning the venue, over and over, but only a handful of venue owners' posts are there. For the sake of your business, share the load with the artists you book, offer some of your own promotions and I can assure you, you will see the results given the right circumstances.

Brandy and I happen to own the Tracer|Birman Agency which deals with this business from professional graphic and website design all the way through marketing, PR, SEO and so forth. We don't spend time promoting our own company, thats not what companies hire us for. In all honesty, we prefer to keep a low profile and deal with companies one on one, not catering to the masses. This gives a more personal approach and more focus on each and every project. I'm not mentioning this as a shameless self promotion, but only to make you aware, as the business owner, there ARE companies out there that can help you grow your company. You might not be aware of them, but there are some amazing professionals, right in Second Life even!

For the record, I happen to be very lucky to have Brandy working with me as she knows a lot about marketing and happens to be very good at it, plus we're on the same page with many things when it comes to marketing. And I would suggest that any venue, artists... ANY business for that matter, consider hiring someone who knows how to market, promote and handle PR. 

The Business Side of Second Life Music - Your Brand

You may know me as Mankind Tracer, a live performer in Second Life since 2006. I have also toured for 20+ years in real life before stumbling across SL. This blog post is not about me or promoting anything I'm doing. I only want to share a bit of insight into the business side of being a live musician (as my business) in Second Life.


In real life I've owned businesses pretty much my entire adult life. One of them is a professional website/graphic design firm. I've done work for Coke, Pepsi, Ralph Lauren, Paramount Pictures, Warner Bros., etc. Why am I mentioning this? One of the first things I ask my clients that are, for example, seeking a new website is... Do they have a logo? Do they have a corporate identity or brand? Many do have a logo, but between you, me and the walls, they are usually not very professional nor do they represent their companies in a professional aesthetically pleasing manner, especially when it comes to the smaller businesses. And that leads me to the main point: A small business, like the SL performer, needs its brand. You may start promoting yourself without it, but it's a huge plus if you already have a logo. It separates you from the newbies and people will have an impression that you are a bigger fish in the pond.


A company's brand, in my opinion, should be one of the first steps when beginning a marketing and/or PR campaign. Without brand recognition, a company will likely have to work harder to build themselves up to a point where they are recognizable. Look at any product in your home... Coke, Pepsi, even the Post Office has a logo. I sit staring at Apple's logo every day on my computer. There's a logo on my printer, on my jeans even on the tools in my garage. Just about very company who has had success has a solid brand identity.




Take a quote from Sir Richard Branson: "The music industry is a strange combination of having real and intangible assets: pop bands are brand names in themselves, and at a given stage in their careers their name alone can practically gaurantee hit records."


And here's one from Ralph Lauren: "When you think of the blur of all the brands that are out there, the ones you believe in are the ones you remember."




Artists performing in Second Life are similarly, a business... no different that Pepsi. Seriously? Yes... seriously! Ignoring the obvious size difference between Pepsi and my own SL music career, I look at what I'm providing in SL as a business. I need a logo, marketing, PR, etc, etc. Same as Pepsi. Sure they do it on a larger scale, but the principles are the same.free, free, music, marketing, blog, free, free, free, music, pr, baby, son, kid, child, love, seo,blog,free,free,free,free,free, live music, make money, money, free money, gift, gifts, seth regan, mankind tracer, secondlife, second life, sl, facebook, twitter, social, alexa rank

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Look in Second Life, there are tons of businesses... clothing, fashion designers, builders, animations, scripters, etc. What the successful SL businesses have in common with each other is that at some point, they knew that one of the first steps in marketing their company is creating a logo or brand identity. SL artists are similarly a company, a brand, and should be treated as such. As a  musician, my product is my music and the  service I offer are the shows I perform. You bet your booty I make sure to include my logo on as much marketing as I can.


When I use the word "logo", I'm not talking about making some colorful rainbow text and calling that a logo, or having you neighbor who "happens to own a copy of Photoshop" come up with something. I'm talking about creating a cool icon, something that represent the artist, professionally, something that states what her/his music is about and is totally recognizable so that when friends and fans see it, they KNOW it's that particular musician's post or event. Look at other artists like ACDC, Kiss, Foo Fighters, and on and on, and thousands of others who have a recognizable brand identity. Whether you have given it thought or not you, "SL performer", you are a business and need branding!

I have been very fortunate to have had my share of success in SL. The global friends and fans have been nothing short of amazing to me, but I'll tell you straight, the first step I took when I first started performing in real life was creating my own logo and brand identity.


To reiterate that from a professional standpoint, I would strongly suggest to Second Life performers, old and new, that the over saturated music scene is going to continue to grow and in order to set yourself apart, take the "right" first step and get a professional designer to create your logo. It may cost a few dollars, sure, but it will cost you more in the long run not to do it.


In the least... just think about it.


I wish you the very best for health and prosperity in the New Year.


Continued...

Then came Second Life

Another band I had the fortune of touring with was called Mankind. Yes it's true. My initial motivation when starting my live music performances in Second Life over 5 years ago was to continue performing the music we wrote as a band.  Although I wrote the majority of the music and practically all lyrics, I cannot discount the amazing effort put forth by the three other musicians, friends and truly, brothers, who contributed their part. To be clear, when I say I wrote the music, what I mean is I would bring in a piece that I had written on acoustic or electric guitar along with the lyrics I had written. I did not write all the drums, bass, keyboards or lead guitar parts. Chris, JJ and Frank, respectively, did their part and how amazingly indeed they did.


At the end of about 10 years of writing, performing and being the brothers that we had become. I found myself wanting something different. It was the direction that I felt the band was headed, as a whole, that differed from where I felt I was going musically.
free, free, music, marketing, blog, free, free, free, music, pr, seo,blog,free,free,free,free,free, live music, make money, money, free money, gift, gifts, seth regan, mankind tracer, secondlife, second life, sl, facebook, twitter, social, alexa rank






Pretty much at that precise point in time, I found Second Life. For those of you who don't know what Second Life is all about, in a nutshell, it is a 3D Virtual Environment created by Linden Lab. Thikn about a piece of graph paper. Each little box represents a piece of land or a "Sim". On that Sim you can use the built in tools within Second Life to build, model, shape, form, texture, colorize, upload, etc. to create the sim you want to create. There are music venues, shopping (oh yes LOTS of shopping which we'll get to in a later post), fairs, skating... basically anything you can imagine in Real Life is probably on some Sim in Second Life.


So all that being said, when I first discovered Second Life in about August of 2006, I let it slide. Somehow I ended up rediscovering it in November and on November 6, 2006, "Mankind Tracer" was "rezzed".


A few days into it and I found there were DJ's and live performers streaming their live shows into Second Life. I thought "hey.. I can do that!" So I quickly found out it wasn't all that complicated. I bought a new mixer, a couple of pedals and did the door to door thing, looking for gigs. Quite quickly actually I was playing regular weekly shows. Now SLat that time was fairly new. There weren't many of us performing live but as time passed until today, there are now at least 30+ shows every hour. From live performers, to those singing live to backing tracks, to the many many genres available like rock, pop, oldies, country, jazz, you name it. Second Life has an amazingly vibrant and ever growing music scene.

Personally, I have been truly blessed with the global following I've attained. Even with my years of real life touring, I doubt I would have ever had the chance to reach this many people with my music.


So what started out with a desire to play my band's music ended up with me playing my stuff, the band's stuff, covers and making some great friends along the way.


To those of you that think of Second Life as simply a game...WOW!!! very far off. Second Life consists of avatars, and there are real people in real cities on a real planet behind those avatars. Just as in real life, we need to shop for ourselves and that has translated into SL as well. There are those in SL who design clothing for example and the fashion world in SL is a thriving, multimillion dollar annual business. Oh yes, you can earn money in SL too!


Which leads me to what's been happening the past year or so with the music side of things....